In our initial meeting we learn your objectives. From inspection and determination of property complexities, we place strategic resources to meet your objectives. These may be greater or different than what typical providers allocate. Our attention to your objectives defines us.
Serving the Central Florida region with emphasis in Lakeland, Winter Haven, Davenport, Kissimmee and Clermont.
Leadership & Experience
We believe intellectual capital is paramount to our business model. We have assembled some of the finest property managers, leasing agents, vendors and support staff in the industry with trusted oversight provided by an industry veteran of over 40 years’ experience. By harnessing this collective experience, we implement strategies to provide the highest level of service.
Owner Care & Objectives
The cost of turnover is expensive. Even short vacancy periods can have long term impacts on owner’s revenue. Through our aggressive resident retention program, we implement strategies that increase value while reducing costs. Our team works proactively to manage lease expirations and renewals while monitoring objectives of our owners.
Providing timely distribution of information on performance, work orders, invoices and financial statements is one of our highest priorities. We respond to all inquiries usually within one business day but more often within a few hours.
Easy to read monthly statements detailing income and expenses will be emailed directly to you. End of year master statement and 1099 forms will be emailed well in advance of any tax deadlines. Individual “Owners Portal” where all financial information is available online, 24/7.
Maintenance & Repair
Utilizing advanced maintenance software, we provide 24/7 support. We process all maintenance requests. coordinate and dispatch skilled, vetted, and licensed tradesmen while tracking each from start to final resolution. We never mark-up or charge a service fee for routine maintenance.
We require residents to pay earlier than most companies. Depending on when rent is received, we disburse payments via ACH or paper checks on the 5th and the 12th.
Rent Ready Standards
Due to our stringent rent ready compliance standards potential residents are more likely to rent one of our properties compared to your competition.
To make informed decisions concerning your properties performance, having accurate and detailed accounting information is critical. Our accounting team has the knowledge, experience, and technologies to accurately account for, monitor and track all income and expenses.
In the unlikely event of a H.O.A. or Code Enforcement violation, once notified we immediately contact your resident to take corrective actions. Then we follow-up for continued compliance.
Our mobile inspection software allows us a streamlined effective way to notate both interior and exterior conditions of the property while monitoring resident lease terms.
New Property Onboarding
This initial inspection helps us determine the general condition of the property and to create a trackable action plan for repair items that are needed for rent ready compliance. Diverse elements include safety, property condition, general appearance and cleanliness of the property.
Resident Move-In Inspection
In the presence of your new residents we perform an in-depth inspection of the property complete with pictures or video.
Subject to your residents providing access, we will conduct a detailed visual inspection of both the interior and exterior.
Resident Move-Out Inspection
After each move-out we perform an in-depth inspection of the property to determine the general condition. In the unlikely event of any significant damage requiring a claim against the security deposit, we will videotape the damaged areas for documentation. We will then coordinate, repair, service and refresh the property to pristine rent ready condition.